Business: Radlimo LLC · Service areas: California & New York · Contact: (347) 996-9647
1. Acceptance of Terms
By using the RADLIMO website, requesting a quote, submitting a booking inquiry, or using any of our transportation-related services, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use this website or our services.
2. Services
RADLIMO provides premium transportation-related services including, but not limited to, airport transfers, hourly chauffeur service, point-to-point transportation, corporate transportation, event transportation, and selected VIP or security-oriented travel coordination.
All services are subject to vehicle availability, operational coverage, scheduling, confirmation by our team, and any route or service limitations communicated at the time of booking.
3. Bookings & Payments
- All bookings are subject to confirmation by RADLIMO.
- Quotes and pricing may vary based on location, timing, vehicle class, wait time, route, tolls, special requests, and availability.
- Prices shown on our website and in the booking form are starting rates. The final price is agreed with our team after you submit your request and may vary with the vehicle and its model year, the date and time, the route, wait time and any extras.
- Additional charges may apply for overtime, extended waiting, extra stops, route changes, special event restrictions, parking, tolls, or damage caused during service.
- Where applicable, gratuity, service fees, taxes, or surcharges may be added to the booking total.
- Payment terms may require advance payment, deposit, card authorization, or full settlement before service.
4. Cancellations & Changes
Cancellation and modification requests should be made as early as possible. A ride can be changed or cancelled up to 24 hours before the scheduled pickup time, online from your RADLIMO account or by contacting dispatch. Within 24 hours of pickup, changes and cancellations are handled by phone only: call dispatch at (347) 996-9647. Depending on the booking type, vehicle reserved, event date, or dispatch status, cancellation fees may apply.
- Same-day cancellations may be charged partially or in full.
- Last-minute booking changes are not guaranteed and depend on operational availability.
- No-shows may be billed in full.
- Special event, VIP, security, or custom-reserved services may have stricter cancellation terms.
5. Passenger Responsibilities
- Passengers must provide accurate booking details, including pickup location, destination, date, time, and contact information.
- Passengers are responsible for ensuring proper conduct during service.
- RADLIMO may refuse service where there are safety concerns, abusive behavior, unlawful conduct, intoxication risks, or conditions that may damage vehicles or endanger drivers.
- Passengers are responsible for personal belongings brought into the vehicle.
- Child safety seat requirements remain the responsibility of the passenger unless explicitly arranged in advance.
6. Delays, Wait Time & Timing Limitations
RADLIMO works to provide punctual and professional service. However, traffic conditions, road closures, weather, airport delays, security restrictions, venue access limits, public events, and other operational factors may affect timing.
We are not responsible for delays caused by circumstances outside our reasonable control. Waiting time beyond the included service window may be charged at the applicable rate.
7. Liability
To the fullest extent permitted by law, RADLIMO shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or transportation services, including missed appointments, missed flights, business interruption, or losses caused by delays outside our reasonable control.
Our total liability for any claim related to a booked service shall generally not exceed the amount paid for that specific booking, except where a greater liability is required by law.
8. Website Use
- You agree not to misuse the website, submit false inquiries, attempt unauthorized access, or interfere with site functionality.
- Website content is provided for general informational and booking-support purposes only.
- We may update, suspend, or remove website features, content, or booking forms without notice.
- Submission of a form does not automatically guarantee service confirmation.
9. Privacy
Use of this website may involve the collection of personal information such as name, email address, phone number, trip details, and service preferences. Any handling of personal data should also be read together with RADLIMO’s Privacy Policy.
10. Intellectual Property
All website content, including text, brand elements, graphics, layouts, icons, logos, and design components, is owned by or licensed to RADLIMO unless otherwise stated. You may not copy, reproduce, republish, distribute, or exploit any material without prior written permission.
11. Updates to These Terms
RADLIMO may update these Terms & Conditions at any time to reflect operational, legal, or service-related changes. Updated versions become effective once published on this page. Continued use of the website or services after changes are posted constitutes acceptance of the revised terms.
12. Contact Information
For booking support, service questions, or legal page inquiries, please contact RADLIMO:
- Company: Radlimo LLC
- Phone: (347) 996-9647
- Address: 15658 Stare St, North Hills, CA 91343, United States
- Website: radlimo.com