# Terms & Conditions
> Radlimo terms for chauffeur bookings, payments, changes and cancellations (online up to 24 hours before pickup), passenger responsibilities and liability.

- Type: informational
- URL: https://radlimo.com/terms/
- Primary topic: radlimo terms and conditions
- Updated: 2026-10-15T17:02:37+00:00

## About this page
Radlimo terms for chauffeur bookings, payments, changes and cancellations (online up to 24 hours before pickup), passenger responsibilities and liability.

## Key facts
- Phone: (347) 996-9647
- Email: info@radlimo.com
- Location: North Hills, CA
- Price range: $$$
- Serving: Los Angeles · San Francisco · New York City · Boston
- Social: https://www.facebook.com/rad.limo.inc · https://www.instagram.com/radlimo/ · https://www.tiktok.com/@rad.limo.inc
- Logo: /storage/projects/91/files/img/radlimo-logo-tp-scaled.png
- Hours: Monday 00:00–23:59
- Hours: Tuesday 00:00–23:59
- Hours: Wednesday 00:00–23:59
- Hours: Thursday 00:00–23:59
- Hours: Friday 00:00–23:59
- Hours: Saturday 00:00–23:59
- Hours: Sunday 00:00–23:59

## Page content
## Terms & Conditions
These Terms & Conditions govern the use of RADLIMO’s website, booking requests, chauffeur transportation services, airport transfers, executive travel, and VIP transport support. By accessing this website or booking our services, you agree to these terms.
Business: Radlimo LLC · Service areas: California & New York · Contact: (347) 996-9647

## 1. Acceptance of Terms
By using the RADLIMO website, requesting a quote, submitting a booking inquiry, or using any of our transportation-related services, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use this website or our services.

## 2. Services
RADLIMO provides premium transportation-related services including, but not limited to, airport transfers, hourly chauffeur service, point-to-point transportation, corporate transportation, event transportation, and selected VIP or security-oriented travel coordination.
All services are subject to vehicle availability, operational coverage, scheduling, confirmation by our team, and any route or service limitations communicated at the time of booking.

## 3. Bookings & Payments
- All bookings are subject to confirmation by RADLIMO.
- Quotes and pricing may vary based on location, timing, vehicle class, wait time, route, tolls, special requests, and availability.
- Prices shown on our website and in the booking form are starting rates. The final price is agreed with our team after you submit your request and may vary with…
- Additional charges may apply for overtime, extended waiting, extra stops, route changes, special event restrictions, parking, tolls, or damage caused during…
- Where applicable, gratuity, service fees, taxes, or surcharges may be added to the booking total.
- Payment terms may require advance payment, deposit, card authorization, or full settlement before service.

## 4. Cancellations & Changes
Cancellation and modification requests should be made as early as possible. A ride can be changed or cancelled up to 24 hours before the scheduled pickup time, online from your RADLIMO account or by contacting dispatch. Within 24 hours of pickup, changes and cancellations are handled by phone only: call dispatch at…
- Same-day cancellations may be charged partially or in full.
- Last-minute booking changes are not guaranteed and depend on operational availability.
- No-shows may be billed in full.
- Special event, VIP, security, or custom-reserved services may have stricter cancellation terms.

## 5. Passenger Responsibilities
- Passengers must provide accurate booking details, including pickup location, destination, date, time, and contact information.

## Related
- [Home](https://radlimo.com/)
- [Blog](https://radlimo.com/blog/)
- [Booking](https://radlimo.com/booking/)
- [Services](https://radlimo.com/services/)
- [Pricing](https://radlimo.com/pricing/)
- [Fleet](https://radlimo.com/fleet/)
- [About](https://radlimo.com/about/)
- [Contact](https://radlimo.com/contact/)
- [Privacy Policy](https://radlimo.com/privacy-policy/)