# Privacy Policy
> How Radlimo collects, uses and protects the personal information you share when you request a ride, create an account or contact us.

- Type: informational
- URL: https://radlimo.com/privacy-policy/
- Primary topic: radlimo privacy policy
- Updated: 2026-10-15T17:02:37+00:00

## About this page
How Radlimo collects, uses and protects the personal information you share when you request a ride, create an account or contact us.

## Key facts
- Phone: (347) 996-9647
- Email: info@radlimo.com
- Location: North Hills, CA
- Price range: $$$
- Serving: Los Angeles · San Francisco · New York City · Boston
- Social: https://www.facebook.com/rad.limo.inc · https://www.instagram.com/radlimo/ · https://www.tiktok.com/@rad.limo.inc
- Logo: /storage/projects/91/files/img/radlimo-logo-tp-scaled.png
- Hours: Monday 00:00–23:59
- Hours: Tuesday 00:00–23:59
- Hours: Wednesday 00:00–23:59
- Hours: Thursday 00:00–23:59
- Hours: Friday 00:00–23:59
- Hours: Saturday 00:00–23:59
- Hours: Sunday 00:00–23:59

## Page content
## Privacy Policy
How RADLIMO collects, uses and protects the personal information you share when you request a ride, create an account or contact us.
This Privacy Policy explains how Radlimo LLC (“RADLIMO”, “we”, “us”) collects, uses and protects personal information when you visit this website, request a quote or a ride, create an account, or contact us.

## 1. Who We Are
Radlimo LLC provides chauffeur and luxury transportation services in California and New York. Address: 15658 Stare St, North Hills, CA 91343, United States. Phone: (347) 996-9647. Email: info@radlimo.com.

## 2. Information We Collect
- Ride and quote requests: your name, phone number, email address, pickup and drop-off addresses, date and time, service type, vehicle class, number of…
- Your account: if you create an account, your name, email address, phone number and a password. We never store your password in readable form, only a secure…
- Messages: what you send us by phone, email or the forms on this website.
- Technical information: like most websites, our servers record basic technical data such as your IP address, browser type and the pages you open, to keep the…

## 3. How We Use Your Information
- To answer quote requests and to arrange and manage your rides.
- To contact you about your booking, changes, delays or pickup details.
- To run your account: signing you in, showing your ride requests, and sending the password-reset emails you ask for.
- To keep the website secure, prevent misuse, and meet our legal, tax and accounting obligations.
We do not sell your personal information.

## 4. Cookies
The website uses only the cookies it needs to work. If you sign in to your account, one cookie keeps you signed in for up to 90 days, or until you sign out. We do not use advertising cookies. Our pages load fonts from Google Fonts, which receives your IP address when a page loads.

## 5. Who We Share It With
- Our dispatch team and your chauffeur: the trip details needed to complete your ride.
- Service providers that help us run the website: website hosting, email delivery (booking and password-reset emails), and map and address-lookup services (the…
- Authorities: only when the law requires it.

## 6. How Long We Keep It
We keep ride requests and account information for as long as we need them to provide our services and to meet legal, tax and accounting requirements. You can ask us to delete your account and personal information at any time; some records may be kept where the law requires it.

## 7. Your Choices
You can see your ride requests in your account. You may ask us to access, correct or delete the personal information we hold about you. Depending on where you live, for example in California, you may have additional privacy rights; contact us and we will respond as the law requires.

## Related
- [Home](https://radlimo.com/)
- [Blog](https://radlimo.com/blog/)
- [Booking](https://radlimo.com/booking/)
- [Services](https://radlimo.com/services/)
- [Pricing](https://radlimo.com/pricing/)
- [Fleet](https://radlimo.com/fleet/)
- [About](https://radlimo.com/about/)
- [Contact](https://radlimo.com/contact/)
- [Terms & Conditions](https://radlimo.com/terms/)